Business owners need to set clear goals for their employees to ensure they meet or surpass their Key Performance Indicators (KPIs). However, only assigning expectations to your workers isn’t enough to reach your desired outcomes. It’s equally important to define activities for team members that lead them to success by keeping them on track and constantly accountable for their contributions. These activities are known as action items.
The definition of an action item is a task with a clear definition and due date that is designated to a specific person and contributes to a greater project goal. An example of an effective action item would be something like ‘Tom must present the customer satisfaction report on Monday.’ The item designates an employee with a task and provides a clear deadline for the assignment to ensure that the worker knows what is expected of them.
Your action items are the backbone of your company’s long-term goals. An organization that doesn’t use smaller-scale tasks to guide its employees may find team members directionless and unmotivated. Your organization’s action items can also positively impact morale. Completed tasks give team members a sense of progression and can keep them from feeling unproductive. These activities also help business owners easily monitor their team’s progress on projects and identify potential areas of improvement.
Action items are an important part of your organization that can help it reach world-class status. Businesses that want to keep improving their operations can turn to Jim Crisafulli for professional assistance. Jim is an expert strategic planner in Connecticut with over 40 years of experience as a business owner who can improve your organization’s value. Contact Jim today for a free consultation for his advising services.
Written By
Mark